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An American Airlines Pilot Just Offered a Subtle, Pained Explanation for Why United Is Now the Better Airline
If you want to know what your employees think of you, listen to what they think of competitors.
United Airlines Just Announced a Really Big Change. The Way United Is Handling It Makes For a Fantastic Lesson in Steady Leadership
It stands in stark contrast to transitions at many other big companies.
United’s Scott Kirby Finally Gets a CEO Job: Now What?
In almost every room he enters, Scott Kirby is the smartest person. Everyone knows it — including him. As CEO, though, he may need to show a little humility. Can he do it? -Brian Sumers
The CEO Of United Airlines Was On A Diverted Flight. He Called It 'A Wonderful Event'
Can an annoying change to your plans be positive? When it's on United, it apparently can.
American and United Airlines CEOs Just Met With President Trump. What Happened Next 'Shocked' Them
Maybe next time they should ask Kanye West to make their case.
American Airlines and United Failed To Hit Their Targets. There Was 1 Stunning Difference That'll Surprise Passengers
Customers look at airlines from one perspective. How those airlines incentivize their managers, however, might surprise.
The CEO of United Airlines Says He Can't Really Make Passengers Happy. The CEO of Delta Has a Brutal Response
One way of making customers happy is to really, really try.
United Won’t Pay Munoz a Full Bonus: Airline CEO Pay 2018
U.S. airline CEOs make a lot of money. But they have tough jobs, and their businesses are making money. Maybe they deserve it. -Brian Sumers
United Airlines' CEO Just Made a Huge Announcement That Will Give Passengers Hope (Will American Airlines Follow?)
Is this really going to happen? Many passengers would be grateful.
He Was Dragged Bloodied Off a United Airlines Flight. In 7 Simple Words, He Just Gave a Great Life Lesson For Everyone
When bad things happen to you, can you see any bigger picture? Dr. David Dao can.
United Airlines CEO Promised Amazing Improvements 'Literally Every Week.' Here's What Actually Happened
Have passengers noticed yet?
United CEO Says Prolonged Government Shutdown Could Be Problematic for the Airline
But so far, it hasn't been significant.
United Airlines CEO Offers a Very Political Plea For an End to the Trump Shutdown
The CEO's approach differs from that of his pilots.
United Airlines CEO Says Raising Baggage Fees Isn't About Wanting to Make More Money
Well, that's a relief.
United Airlines CEO Say Customers Don't Get That Higher Baggage Fees Are For Their Own Good
You see, dear customer, you just don't understand how caring United is.
United Airlines CEO: We Don't Hold Aircraft For Anyone (Well, Except For These People)
Absolutes are hard in the airline world.
On This United Airlines Flight, an Emotional Support Animal Had Its Own Emotional Support Animal
You most certainly couldn't make this up, and United's CEO says it happened recently.
United Airlines Accused of Using TVs to Bash Unions
Workers say United Airlines is on an anti-union tear. The company says it is merely trying to educate its employees. Either way, CEO Oscar Munoz finds himself and his airline all over social media yet
Southwest and United Airlines: This 1 Simple Quote Explains the Huge Difference
It's not really about what either of them did last month, or the month before. It's about what they've done over the years.
United Airlines Hires Former White House Press Secretary Josh Earnest
He may have served in one of the most scandal-free administrations in recent White House history, so former press secretary Josh Earnest will be tested in this new role. No CEO has been under fire