chat bots

Allo v6 prepares to introduce a vote bot, notifications on Android Auto, animated emoji, and new drawing tools [APK Teardown]

Allo v6 prepares to introduce a vote bot, notifications on Android Auto, animated emoji, and new drawing tools [APK Teardown]

Last week was pretty busy with some big app updates and even bigger product announcements. One update that slipped through the cracks was Allo v6. There aren't any obvious new features, but there's
Allo v26 prepares multi-account support, breaking news camera effect, and more [APK Teardown]

Allo v26 prepares multi-account support, breaking news camera effect, and more [APK Teardown]

Allo updates are starting to roll out, but as the trend has been going, there's not much to see in the main interface for this update. However, tearing down the APK has turned up signs of good things
Aeromexico sees 10 times the customer engagement via chat (VB Live)

Aeromexico sees 10 times the customer engagement via chat (VB Live)

VB LIVE: AI is changing the customer service and engagement game, offering up unprecedented ways to connect with customers where and when they need you. Learn how major companies are leveraging AI to
Pulse Q&A wants to transform the way we gather data from CIOs

Pulse Q&A wants to transform the way we gather data from CIOs

Lots of companies need to understand what CIOs are thinking, but it’s hard to get a group of busy people to give meaningful answers about the products they use or their budget priorities in public
How Lyft is using AI to keep customers happy (VB Live)

How Lyft is using AI to keep customers happy (VB Live)

VB LIVE: Join Lyft’s Director of Voice of Customer and others to learn how AI-powered chat can secure customers’ hard-and-fast loyalty and boost your bottom line during this VB Live event. Register
How social media bots became an influential force in Africa’s elections

How social media bots became an influential force in Africa’s elections

Automated bots are increasingly muddying election cycles in Africa, disrupting conversations, distorting facts, and bringing into focus the changing dynamics of politics in the continent.…
Why ‘dumb’ bots are your smartest customer service move (VB Live)

Why ‘dumb’ bots are your smartest customer service move (VB Live)

VB LIVE: Dump the AI-powered chatbot. "Dumb" bots make customer service smarter, because rules-based chatbots are cheaper, easy to implement, 99-percent effective, and solve issues fast. Learn how
How Amazon solved the smart bot problem (VB Live)

How Amazon solved the smart bot problem (VB Live)

VB LIVE: Smart customer service chatbots are cool. But there’s a reason companies like Amazon are ditching them in favor of a new generation of rules-based chatbots. Learn more about these
Why bad AI is a human problem, not a tech problem (VB Live)

Why bad AI is a human problem, not a tech problem (VB Live)

Join this VB Live webinar to learn about the five biggest mistakes companies make when they bring AI to their workflows, and how to achieve real results.