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Skift

On the Beach Buys Classic Collection for $25 Million as Package Rules Get Upended

On the Beach Buys Classic Collection for $25 Million as Package Rules Get Upended

Online player On the Beach is making a play to attract the business of offline travel agents by creating a new online dynamic-packaging portal. Got it? In online travel, as in life, it sometimes pays
Despegar Tripped Up by the Ailing Economies of Argentina and Brazil

Despegar Tripped Up by the Ailing Economies of Argentina and Brazil

Lousy economies in key markets have hurt Despegar's profit. But deft management during the recent storms suggests the online travel agency has a promising future. -Sean O'Neill
Why Everyone Is Starting to Play Nice in Corporate Travel

Why Everyone Is Starting to Play Nice in Corporate Travel

After years of inaction, the big travel management companies are finally figuring out how to create a better booking experience for travelers. The dream of the personalized and automated future of
How Independent Hotels are Reimagining Loyalty Programs

How Independent Hotels are Reimagining Loyalty Programs

Independent hotels don’t have the global resources of major chains when it comes to building traditional guest loyalty programs. But independent hoteliers are pushing the envelope and finding creative
Air France Unions Don’t Want Outsider Ben Smith of Air Canada as New CEO

Air France Unions Don’t Want Outsider Ben Smith of Air Canada as New CEO

The Air Canada president gets high marks within the aviation industry. But predictably the French unions will put up a fight against his selection as CEO. He's already getting a good glimpse of what
Ryanair Pilots Make Push to Resolve Strike Impacting All of Europe

Ryanair Pilots Make Push to Resolve Strike Impacting All of Europe

CEO Michael O'Leary has a reputation for being hard-nosed when it comes to labor. Let's see how far the pilots can go to get what they want at the negotiations table. Nobody is sleeping. -Tom Lowry
Google Finds Customer Service Beats Loyalty Programs

Google Finds Customer Service Beats Loyalty Programs

It's no surprise that travelers are starting to place a higher priority on customer experience over loyalty programs, considering how uncomfortable air travel has become. Google's data just proves

Blackstone’s Acquisition of Audiovisual Firm Shines a Spotlight on Event Production

Roll up, roll up, roll up! No, that's not a lyric from a song by either The Struts or Fitz and the Tantrums. That's instead the call of Blackstone, which has bought events tech provider PSAV with a

Inside Cvent’s Technology Strategy

There's a lot of buzz around emerging technologies like augmented reality and facial recognition. Realistically, though, it's too early for these things to really catch on, but companies like Cvent
Let’s Not Get Carried Away With New Airport Security Procedures

Let’s Not Get Carried Away With New Airport Security Procedures

Last week's stolen plane tragedy in Seattle made for great television. It also scared some travelers. But let's call it what it was: a fluke. -Brian Sumers
Red Roof Adds an Economy Extended Stay Brand to Its Portfolio

Red Roof Adds an Economy Extended Stay Brand to Its Portfolio

If it's an economy/midscale or extended stay brand, expect hotel companies to keep launching them until eternity at this point. -Deanna Ting
Blackstone May Take a Stake in the Loyalty Program of India’s Jet Airways

Blackstone May Take a Stake in the Loyalty Program of India’s Jet Airways

Jet Airways is in a race to raise cash as its pile of debt balloons. Blackstone is reportedly discussing a valuation of around $400 million to $500 million for the Indian carrier's loyalty arm, but
Condé Nast Traveler Will Combine U.S. and UK Editorial Teams

Condé Nast Traveler Will Combine U.S. and UK Editorial Teams

There is a striking difference in editorial styles between the two titles, with the U.S. edition hyper-focused on luxury and fashion and the UK one focused on a broader swath of readers. We're
Tenants of the Latest Airbnb-Branded Complex in Nashville Feel Blindsided

Tenants of the Latest Airbnb-Branded Complex in Nashville Feel Blindsided

Oops, they did it again. Will the Airbnb-branded apart-hotel developer Niido ever learn its lesson? -Deanna Ting
Trump Organization Calls Illinois Attorney General Lawsuit Political

Trump Organization Calls Illinois Attorney General Lawsuit Political

It looks like the Trump International Hotel & Tower in Chicago didn't get required permits over its use of Chicago River water. The Trump administration's Environmental Protection Agency hasn't

How Cvent Searches for the Event Technology Tipping Point

Cvent wants to be opportunistic about adding emerging technologies like augmented reality to its broad stable of products for event professionals. For the time being, the focus is on making its
Texas Travel Leaders Fight Discriminatory Legislation Harmful to the State’s Economy

Texas Travel Leaders Fight Discriminatory Legislation Harmful to the State’s Economy

The “Texas Welcomes All” coalition, which is fighting discriminatory legislation in the state, proves that convention and visitor bureaus can drive real societal impact –– both within tourism and
Warren Buffett’s Berkshire Hathaway Boosts Its Bets on Southwest and Delta

Warren Buffett’s Berkshire Hathaway Boosts Its Bets on Southwest and Delta

It sounds like Warren Buffet is not spooked by higher oil prices. That probably bodes well for everyone else invested in airlines. -Brian Sumers
Video: Why Southwest Airlines Needs a Super-Fast Website

Video: Why Southwest Airlines Needs a Super-Fast Website

Southwest Airlines wants to keep its passengers happy, booking quickly, and coming back. In this video, Chief Revenue Officer Andrew Watterson explains some of the ways the airline achieves that
No Need to Live Like a Local: All Tourists Welcome

No Need to Live Like a Local: All Tourists Welcome

It is time to reclaim the word tourist, and recalibrate it to mean something good. Tourists can see the world with fresh eyes, unencumbered with the daily accumulations of local life. A new hotel in