Samsung will pause Galaxy Note 7 production as carriers halt sales and exchanges
Last week, a Samsung Galaxy Note 7 caught fire while on board a Southwest flight and forced the crew and passengers to evacuate. Since then, other units around the globe have caught fire, including one in Minnesota where the owner was forced to go to the hospital.
Over the weekend, following scattered reports that replacement Galaxy Note 7 units were catching fire just like original models, carriers in the United States started responding. AT&T, Verizon Wireless, and T-Mobile have all confirmed that they are halting sales for the Galaxy Note 7 and that they will not be issuing replacement Note 7 units.
Now, Samsung has told the Wall Street Journal that it is “temporarily adjusting the Galaxy Note 7 production schedule in order to take further steps to ensure quality and safety matters.” The company didn’t elaborate any further, but as it stands, it sounds like they are halting production of the phablet for now.
As it stands, Samsung and the US Consumer Product Safety Commission (CPSC) are trying to determine if the devices that recently caught fire are replacement Galaxy Note 7 units, despite independent reports apparently confirming they are. The CPSC also points out that a full refund is still a possibility following the first recall of the Galaxy Note 7.
It’s worth repeating: If you have a Galaxy Note 7, whether it’s an original model or a replacement unit, and you don’t feel safe, return it.