When Trust Is A Best Practice, Profit Margins Increase


Few contemporary prophecies have stood the test of time better than this one by John Naisbitt, from his 1982 watershed book,Megatrends: “The more high-tech, the more high-touch.” I call that, “Naisbitt’s Razor.” The reason for Naisbitt’s accuracy is simple: High tech, by definition, means digital. But you and I are not [...]

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