5 Essential Tips For Brands Battling Social Media Trolls

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Disgruntled customer or attacker? Here's how to tell and what to do.

Disgruntled customer or attacker? Here's how to tell and what to do.

Despite social media maturing as a platform, online services—mostly Twitter—are plagued more than ever by trolls looking to cause emotional distress in individuals. Yet while we think of trolling as a problem for individuals, brands are increasingly being targeted by trolls, too.

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