Can Yelp escape its own employee loyalty spiral?

Can Yelp escape its own employee loyalty spiral?

The Next Web

To say the past few weeks haven’t been good for Yelp would be a bit of an understatement. What began as a spontaneous open letter by Eat 24 customer service rep and aspiring comedian/writer Talia Jane — a decision that ultimately cost her the job — has snowballed into practically its own section on Medium, full of everything from nuanced analysis to claptrap arguments that have gone viral throughout practically everyone’s Facebook Newsfeed. But while even your talk-radio obsessed uncle has been blabbering on about “that Yelp girl” and whether millennials are too entitled to understand hard work, something interesting…

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