Twitter sucks at dealing with trolls and CEO says it's all his fault

Twitter sucks at dealing with trolls and CEO says it's all his fault

Mashable

Dick Costolo knows Twitter has a problem with abuse and trolls and says it's entirely his fault.

That's according to a memo the CEO reportedly sent to employees earlier this week in which he accepts responsibility for the problems and promises changes are on the way

The Verge got ahold of two emails, reportedly sent to Twitter employees by Costolo, in which the CEO says he accepts personal responsibility for the problems.

In the first memo, which reportedly came after an employee questioned on an internal forum whether the social network is doing all it can to prevent trolling and abuse, Twitter's top executive admits he's "ashamed" at how the company has handled these issues and promises to "start kicking these people off right and left."

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